Right choice for New Car Service
It is not common knowledge that you are able to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Thinking of snapping up a bargain at the end of year car sales or want to welcome in the new year by having your new car serviced? Here is some sound advice from JCP Automotive in Morwell.
Obtaining a new car is one of the most important investments you'll likely make, so you would be wise to make sure that you care for it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
It is not common knowledge that you are able to choose the workshop to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Car dealers cannot force you to bring a new vehicle back to the dealer where you originally purchased it for service or repairs. Provided the work is undertaken to the manfufacturers specifications by a suitably skilled person and uses only quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every JCP Automotive mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means JCP Automotive mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. JCP Automotive will also only ever use fluids and lubricants that meet the specifications of the original car manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the variances between statutory, manufacturer and express warranties to ensure you make the right choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be displaced by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be aware of new car dealers who try to factor in “express” or “extended” warranties, often for free, when processing the sale of your new car. As a general rule these ‘additional’ warranties may include quite explicit restrictions or provisions, and are not always easily understandable. Many times these arrangements provide very little additional benefits in excess of the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular new car dealership.
Such arrangements are very unlikely to make much mention of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how long the drive will be to get your car serviced or larger waiting times due to fewer available service locations or mechanics.